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Amazon.com, Inc., is an American multinational technology company based in Seattle and Arlington that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as one of the top four or five technology companies by share price.Amazon is known for its disruption of well-established industries through technological innovation and mass scale. Amazon strive to have a positive impact on customers, employees, small businesses, the economy, and communities. Amazonians are smart, passionate builders with different backgrounds and goals, who share a common desire to always be learning and inventing on behalf of our customers. Amazon, supporting small and medium-sized businesses (SMBs) is a fundamental part of our work and an extension of our customer-centric culture. We see value in investing in the success of sellers, artisans, authors, package-delivery and logistics services, and software developers. When they thrive, our customers benefit from the products and services they offer. That’s part of the reason that over the course of 2019 and 2020, Amazon will have invested more than $30 billion in logistics, tools, services, programs, and people to foster the growth of our SMB sellers COVID-19 has changed the way we live and work and has created daunting challenges for small businesses around the world. Customers have changed buying habits, and many companies have had to curtail their operations or even close. Yet smaller companies have continued to grow with Amazon, despite the crisis. Since the pandemic hit, third-party sellers have had record sales. Their products continue to account for more than 50% of all units sold in our online stores, and their sales continue to outpace our first-party sales. During the 12 months ending May 31, American SMBs sold more than 3.4 billion products in our stores, and averaged 6,500 products sold per minute.

About Amazon Returns Policy - This is the General Returns Policy for Amazon

Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable.

1. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Amazon.in.
2. If you report an issue with your Smartphone, Tablet, Laptop, Television, Air Conditioner, Refrigerator, Washing Machine, Microwave, we may schedule a technician visit to your location.
3. This visit is scheduled by placing an order with Amazon through Amazon.in Home Services. Subject to Amazon.in Home Services Terms and Conditions, a resolution will be provided based on the technician's evaluation report.

To know about the Return window for Amazon Business orders, please visit Amazon Returns Page.